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Frequently Asked Questions

Trial orders are available starting from 100 finished units for market testing. Higher unit price applies to small‑batch orders.

Stock formulations typically range from $4 to $20 per unit depending on order volume, active ingredients, and packaging. Custom formulations generally range from $5 to $30 per unit depending on R&D complexity, flavor work, specialty raw materials, and dosage form. Request a quote for exact pricing on your project.

Unit pricing may include custom blending, filling, bottling, desiccants, induction seals, tamper-evident neck bands, and factory-reviewed label application. Finished-product shipping is quoted separately.

Yes. Larger order volumes qualify for tiered pricing. We also review your formulation and packaging to identify cost-saving opportunities without compromising quality.

Yes. Our R&D team develops custom formulations tailored to your target market, dosage requirements, and ingredient preferences. We handle excipient selection, flavor masking, and stability considerations from concept to production.

Absolutely. We offer custom flavoring, coloring, and mold shapes for gummies, plus custom tablet tooling and capsule colors. Our team works with you to create a product that matches your brand identity.

We can develop products to match a reference formula’s label claims and performance profile. Our R&D team analyzes the target product and creates a comparable or improved formulation within regulatory requirements.

Yes. White label uses our existing formulations with your branding. Private label allows full customization of the formula, packaging, and label. Both are supported with complete documentation.

We support HDPE and PET bottles in multiple sizes and shapes, jars, stand-up pouches, stick packs, sachets, cartons, and blister packs. Custom packaging can be arranged based on supplier MOQs and production compatibility.

Yes. We operate two cGMP-NSF-certified production facilities that are FDA-registered, with ISO 22000, HACCP, HALAL, and additional certifications. Factory documentation is available upon request under NDA.

Every batch is tested for identity, potency, purity, heavy metals, and microbial contamination. Finished-product COAs are provided for every production run, with third-party laboratory testing available on request.

Yes. A full COA is provided for every batch, including assay results, heavy metal analysis, and microbial testing. Third-party lab COAs can be arranged for an additional fee.

We support compliance documentation including FDA facility registration information, cGMP-NSF facility documentation, Supplement Facts panel review, certificates of origin, allergen statements, and Letters of Guarantee. Advanced third-party certifications (NSF, Non-GMO, organic, kosher, halal) may require additional fees.

Yes. We support Amazon-focused supplement brands with documentation such as COAs, Letters of Guarantee, allergen statements, and certificates of origin commonly requested by Amazon for listing approval.

Samples are typically ready within 1-2 weeks after formula confirmation, depending on the complexity of the formulation.

Initial orders typically require 3-4 weeks after sample approval, labels, packaging, and product details are confirmed. Reorders are typically faster at 2-3 weeks when packaging components are already available.

Our products have a standard shelf life of 24 months from the production date, subject to proper storage conditions (cool, dry, away from direct sunlight).

Yes. Physical samples can be coordinated through our sales team. Due to project-specific material costs, initial samples may require a small fee, which is credited toward your first production order.

Yes. We are happy to sign a non-disclosure agreement (NDA) to protect your proprietary formula, product designs, and business information before we begin any discussions.

Yes. We protect your IP throughout the manufacturing process, including formula confidentiality, exclusive molds and tooling, and secure storage of your proprietary documents.

Yes. We have shipped to 171+ countries, covering the USA, UK, Canada, Australia, Europe, Middle East, and Southeast Asia.

Standard USA delivery via our US warehouses (New Jersey, Pennsylvania, Nevada) is 2-4 days, with next-day delivery available on request.

Yes. We operate warehouses in New Jersey, Pennsylvania, and Nevada, covering both East and West coasts for fast domestic fulfillment.

We generally operate under EXW or FOB terms, and can support export documentation and coordinate with your designated freight forwarder. For eCommerce brands, we also offer China-direct shipping with US-based 3PL fulfillment options.

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